NHS ENGLAND

Culture of Care Programme

We are delighted to be a delivery partner for NHS England's Culture of Care Programme.

We will be working alongside Black Thrive Global and the National Confidential Inquiry into Suicide and Safety in Mental Health (NCISH) to support lead delivery partner the National Collaborating Centre for Mental Health (NCCMH).

What is Autism-informed care?


In the most all-encompassing definition of the term, Autism-informed care understands, accepts and accommodates the differences in social interaction, communication, support needs, sensory profiles and cognitive styles experienced by Autistic people. Autism-informed care promotes an environment of dignity, respect and support for all Autistic people. The precise definition and recommendations around Autism-informed care are still being defined and developed.

There is little information about the services and supports that are most likely to facilitate flourishing adult autistic lives[1]. Although the idea of autism informed approaches is still emerging and yet to be defined in literature, we suggest that it:

  1. centres on autistic experience, rather than on neurotypical norms and perceptions.

  2. is neurodivergent affirming and identifies strengths and capabilities as well as challenges.

  3. identifies aspects that are significant to autistic people and considers how challenges can be mitigated and how needs can be met.

[1] Pellicano, E., Fatima, U., Hall, G. et al. A capabilities approach to understanding and supporting autistic adulthood. Nat Rev Psychol1, 624–639 (2022). https://doi.org/10.1038/s44159-022-00099-z

Culture of Care

Core Standards


Twelve core standards have been developed as part of the Culture of Care Programme. Find out more details about each of them below.

  • Lived experience

    We value lived experience, including in paid roles, at all levels – design, delivery, governance and oversight.

  • Safety

    People on our wards feel safe and cared for.

  • Relationships

    High-quality, rights-based care starts with trusting relationships and the understanding that connecting with people is how we help everyone feel safe.

  • Staff support

    We support all staff so that they can be present alongside people in their distress.

  • Equality

    We are inclusive and value difference; we take action to promote equity in access, treatment and outcomes.

  • Avoiding harm

    We actively seek to avoid harm and traumatisation, and acknowledge harm when it occurs.

  • Needs led

    We respect people’s own understanding of their distress.

  • Choice

    Nothing about me without me—we support the fundamental right for patients and (as appropriate) their support network to be engaged in all aspects of their care.

  • Environment

    Our inpatient spaces reflect the value we place on our people

  • Things to do

    We have a wide range of patient requested activities every day.

  • Therapeutic support

    We offer people a range of therapy and support that gives them hope things can get better.

  • Transparency

    We have open and honest conversations with patients and each other, and name the difficult things.

Meet our team


  • Jill Corbyn

    Founder & Director

  • Molly Anderton

    Lived Experience Advisor (Culture of Care Programme) and Development Lead

  • Antonia Aluko

    Lived Experience Advisor
    (Culture of Care Programme)

  • Lucy Gilbert

    Lived Experience Advisor
    (Culture of Care programme)

Want to hear more about our work on the Culture of Care programme?